Shipping policy

1. Weekly Shipping Schedule

- We process export documents every Thursday.

- Shipments are dispatched every Saturday.

2. Shipping Methods

PKP offers 2 shipping methods:

- "Air cargo express with doorstep delivery"

  • We ship with air freight cargo, and once the package arrives at your country we select the best last-mile shipping carrier based on your country to ensure the fastest and most reliable delivery.
    • USA shipments via UPS
    • European shipments via DHL
  • All-in price: No additional VAT or tariff charges upon arrival—everything is included.
  • Doorstep delivery with tracking number provided.

- "EMS World" (For selected countries)

  • Estimated delivery time: 7–15 days (varies by country).
  • VAT/tariff may be charged by your local customs upon arrival.
  • Doorstep delivery with tracking number provided.
  • Please contact us for more detail of this shipping option.

3. Estimated Delivery Times

Shipping time depends on your location. Here are the estimated delivery times after dispatch:

  • USA: 7–9 days
  • Canada: 7–10 days
  • UK: 5–10 days
  • EU countries: 5–10 days
  • Other countries: 10–15 days

4. Shipping Fees & Inclusions

Our shipping fee covers the following:

-Professional packing to ensure plants arrive safely

-Phytosanitary certificate and other required export documents

-Handling and warehousing (we store all plants in an air-conditioned facility prior to shipping)

5. Contact Information

If you have any questions about shipping, tracking, or delivery:

Instagram: @pkp.garden

Email: pkpgarden@gmail.com

WhatsApp: +66 90 989 5966